Once upon a time, there were two over
the road, long haul truck drivers. One lived in Tennessee, the other in
Oklahoma. Both drove team with their spouses, both worked for the same
company. The company they drove for was contracted to the Department of
Defense hauling high security freight that often contained hazardous
materials. To be compliant to haul this type of freight, both drivers
were required to have a CDL, a DOT medical card, a hazmat endorsement, a
TWIC card and a SECRET clearance.
One day, the Tennessee driver and his wife arrived home for a week off after running six weeks out. The first thing they did, as they always do, was to gather their mail from the mail box and begin to sort through it. This, in itself, can take hours. While performing this time consuming task, they noticed a letter from the Tennessee Department of Motor Vehicles. A letter such as this requires immediate use of the letter opener. The disturbing contents of the letter stated that the Tennessee driver was not medically certified and had 30 days to remedy this unfortunate situation or they would sadly be forced to revoke his CDL. The problem was that the letter was dated more than 30 days earlier than the actual reading of the letter. The Tennessee driver had driven on a revoked CDL, hauling explosives and other hazardous materials for approximately 14 days by the time he actually opened the warning letter.
The Tennessee driver immediately contacted his local DMV office to confirm that his CDL was, in fact, history. After receiving the apologetic confirmation, his next question was, “How did this happen? I emailed both my medical card and my wife’s medical card attached to the same email that went to both our company and to DMV. My company received both medical card attachments. How could DMV have not received both?” Unfortunately, the DMV agent had no answer to this question. The result of the whole debacle, to make a long story short, is that the Tennessee driver was forced to head down to the DMV office to start over from scratch to re-acquire his CDL license with hazmat endorsement. He had to re-take and pass all the tests, go through the background check and fingerprints, and pay all the fees. It took approximately three weeks to complete the whole process. For those three weeks, the truck did not turn a wheel. If the wheels don’t turn, you don’t get paid. Because the freight is team freight, neither driver was able to work. The team lost three weeks of pay because they were not able to get their mail while on the road.
The Oklahoma driver received a similar letter in the mail from the Oklahoma Department of Safety, Drivers License Services. Her letter stated the same thing, “NOT medically certified”. Her letter also came in the mail while she was on the road. She received the same instructions to clear up the problem within 30 days or risk revocation.
The difference between the two drivers occurs at this point. The Oklahoma driver was subscribed to Cyber Drop Box. Not only did she receive her letter online the day it arrived in the mail, she received a phone call telling her that she had received the letter and that it looked to be of immediate concern. Within three days of receipt of the letter, the issue (an unreadable doctor’s name on the card, go figure) was resolved. Oklahoma DPS was happy, the driver was happy and the driver’s company was happy. No one lost revenue because of down time, no extra fees had to be paid and no one unknowingly drove on a revoked CDL. They all lived happily ever after.
The two stories are true. Written documentation exists for the unbeliever. Cyber Drop Box is the answer to every long haul driver’s prayer for a way to stay on top of their personal business. Many things can be handled online, but the most important things still come in snail mail. Cyber Drop Box has a personal interest in their clients. You will always speak to a real live human being based in the United States. The only foreign accent you will have to decipher is “Southern drawl”. The owner and developer is a truck driver’s son. He grew up in the industry and understands the lifestyle. Customer service is top shelf, one on one, make it happen. Cyber Drop Box employees will do what it takes to service their subscribers, as long as it is not illegal or immoral! I recommend this service not only to drivers, but anyone who is away from home for extended periods of time. RVers, airline pilots, offshore workers, pipeline welders, and US military are some examples of other folks who could use this new service. It works anywhere you have an internet connection. Check them out at www.cyberdropbox.com! Never take a chance on missing something important in the mail again.
One day, the Tennessee driver and his wife arrived home for a week off after running six weeks out. The first thing they did, as they always do, was to gather their mail from the mail box and begin to sort through it. This, in itself, can take hours. While performing this time consuming task, they noticed a letter from the Tennessee Department of Motor Vehicles. A letter such as this requires immediate use of the letter opener. The disturbing contents of the letter stated that the Tennessee driver was not medically certified and had 30 days to remedy this unfortunate situation or they would sadly be forced to revoke his CDL. The problem was that the letter was dated more than 30 days earlier than the actual reading of the letter. The Tennessee driver had driven on a revoked CDL, hauling explosives and other hazardous materials for approximately 14 days by the time he actually opened the warning letter.
The Tennessee driver immediately contacted his local DMV office to confirm that his CDL was, in fact, history. After receiving the apologetic confirmation, his next question was, “How did this happen? I emailed both my medical card and my wife’s medical card attached to the same email that went to both our company and to DMV. My company received both medical card attachments. How could DMV have not received both?” Unfortunately, the DMV agent had no answer to this question. The result of the whole debacle, to make a long story short, is that the Tennessee driver was forced to head down to the DMV office to start over from scratch to re-acquire his CDL license with hazmat endorsement. He had to re-take and pass all the tests, go through the background check and fingerprints, and pay all the fees. It took approximately three weeks to complete the whole process. For those three weeks, the truck did not turn a wheel. If the wheels don’t turn, you don’t get paid. Because the freight is team freight, neither driver was able to work. The team lost three weeks of pay because they were not able to get their mail while on the road.
The Oklahoma driver received a similar letter in the mail from the Oklahoma Department of Safety, Drivers License Services. Her letter stated the same thing, “NOT medically certified”. Her letter also came in the mail while she was on the road. She received the same instructions to clear up the problem within 30 days or risk revocation.
The difference between the two drivers occurs at this point. The Oklahoma driver was subscribed to Cyber Drop Box. Not only did she receive her letter online the day it arrived in the mail, she received a phone call telling her that she had received the letter and that it looked to be of immediate concern. Within three days of receipt of the letter, the issue (an unreadable doctor’s name on the card, go figure) was resolved. Oklahoma DPS was happy, the driver was happy and the driver’s company was happy. No one lost revenue because of down time, no extra fees had to be paid and no one unknowingly drove on a revoked CDL. They all lived happily ever after.
The two stories are true. Written documentation exists for the unbeliever. Cyber Drop Box is the answer to every long haul driver’s prayer for a way to stay on top of their personal business. Many things can be handled online, but the most important things still come in snail mail. Cyber Drop Box has a personal interest in their clients. You will always speak to a real live human being based in the United States. The only foreign accent you will have to decipher is “Southern drawl”. The owner and developer is a truck driver’s son. He grew up in the industry and understands the lifestyle. Customer service is top shelf, one on one, make it happen. Cyber Drop Box employees will do what it takes to service their subscribers, as long as it is not illegal or immoral! I recommend this service not only to drivers, but anyone who is away from home for extended periods of time. RVers, airline pilots, offshore workers, pipeline welders, and US military are some examples of other folks who could use this new service. It works anywhere you have an internet connection. Check them out at www.cyberdropbox.com! Never take a chance on missing something important in the mail again.
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